2017 Chrysler Pacifica Minivan Problematic for Some Owners

 2017 Chrysler Pacifica Minivan Problematic for Some Owners

If you are driving a Chrysler Pacifica minivan, it’s highly likely you may be a parent with children who is very concerned about safety. The Pacifica, which replaced the earlier Town & Country model, offers seating for up to eight people and an impressive 21 mpg mileage.

The luxury minivan is equipped with features aimed at making travel easier for families. Power sliding doors are opened by pressing a button, the UConnect Entertainment touchscreen system puts entertainment at your fingertips and fold into the floor seats are a big convenience for busy families.

On Monday, the minivan was even named Best Minivan of 2016″ in a review by Cars.com after putting the vehicle through its “Ultimate Minivan Challenge.

Problems with Chrysler Pacifica

Some owners of the Pacifica, however, complain they are already experiencing issues with the newest model.

The automatic sliding doors have malfunctioned and injuries have resulted. The chief complaint is that doors retract or don’t retract automatically. At least one report indicated that Chrysler may have known about this problem, but did nothing to fix it.

The UConnect Theater has also been problematic for owners. A software update was announced in mid-October to fix the issues and get the device working.

Other annoying problems include leaking oil, water and transmission fluids and noises coming from the doors, brakes, engine and steering wheel. Some have complained their auto park function, front brake assist and adaptive cruise control doesn’t work as it should.

A number of complaints are about noises in the vehicle. One owner reportedly drove off the lot after buying a new 2017 Chrysler Pacifica and heard noises on the roof. It turns out the glass in the sunroof was not properly installed.

There are at least seven Technical Service Bulletins (TSB) issued by the National Highway Traffic Safety Administration (NHTSA) for the 2017 Chrysler Pacifica involving the electrical system’s software failures, structure problems and air conditioning problems. The most serious being the reprogramming of the transmission control module with updated software to ensure the check engine light doesn’t go on for no reason.

The 2017 Chrysler Pacifica has also been recalled for a seatbelt issue affecting second or third-row seats. the issue involves a stow clip that has been known to fracture and prevent owners from using the seat belts.

Fiat Chrysler Automobiles announced this year that it is recalling more than 3,500 of the 2017 Pacifica vehicles here in the United Sates that were manufactured February 22, 2016, through April 28, 2016. There haven’t been any reported injuries or deaths related to this issue at this time.

“This is certainly a safety risk for Pacifica owners and it needs to be addressed immediately,” said Attorney James Johnson.

Help for Chrysler Pacifica Owners — 800-235-6801

Chrysler Pacifica problemsJust because you have a problem with your minivan doesn’t mean it’s a lemon. Under California lemon laws and federal warranties, owners of vehicles who attempt to fix their car more than three times for the same problem or over an extended period of time, may be entitled to compensation if their vehicle is under the manufacturer’s warranty.

You don’t need to guess whether your vehicle qualifies because Johnson Attorneys Group provides a free no risk consultation at 800-235-6801.

If your vehicle qualifies, you could get a full refund, a new vehicle or get compensation and keep your vehicle.

There’s no need to worry about having to pay attorneys fees out of your compensation because those costs are paid by the auto manufacturer as required under California lemon laws. The only thing you could potentially lose is your clunker.




James Johnson ESQ

2 Comments on “2017 Chrysler Pacifica Minivan Problematic for Some Owners”

  1. Hi,
    I own a 2017 Chrysler Pacifica with a side door that opens only when it feels like it and that’s very rare. I’ve had it in to the dealer & asked them to fix it and they could find nothing wrong with it. Two days later my 8 year old granddaughter could not get the door open & the button in the upper console wouldn’t work either.
    I live in Canada & don’t know which way to turn except to try & fix the problem myself. If you know of any place that I could go with this problem please let me know.
    Thank you for your time,
    Marianne Jacobs
    Ontario, Canada

    1. Hi Marianne,

      Sorry you are having this problem. Unfortunately, we only handle cases in California. However, you may check with a lemon law lawyer in Ontario or try another dealership or repair shop.

      California Lemon Law

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