Transmission Computer Errors May Lead to Engine Shut Down
The engine could unexpectedly shut down on certain 2021, 2022 and 2023 Jeep Wrangler 4xe SUVs due to a glitch in the transmission control module software.
There are reports that the system has shut down without any warning to the driver. This puts drivers, passengers and others on the road with them at risk if it leads to a collision, according to the safety recall issued on Nov. 24th.
The company reports roughly 62,909 2.0-liter Jeep Wrangler plug-in hybrid electric vehicles are affected by the defect and specifically models built between Sept. 2, 2022 and August 17, 2022.
Chrysler filed its recall papers with National Highway Traffic Safety Administration about the transmission computer error. The NHTSA campaign number: 22V865000 and FCA US, LLC’s number for this recall ZB7. The report stated that the defect may cause a vehicle crash without warning and that 100 percent of group targeted in the recall have the defect.
Specifically, drivers may experience a complete engine shut-down after a loss of communication between the Transmission Control Module, Hybrid Control Processor, and Auxiliary Hybrid Control Processor, according to the recall.
So far, the auto manufacturer knows of of two collisions and one injury due to the issue.
Additionally, Chrysler has assisted at least 112 customers, they’ve received 196 warranty claims, and there are 65 field reports likely linked to the software issue in the Wrangler 4xe’s hybrid powertrain.
However, despite the risk of a collision, Chrysler has not told consumers to stop driving the vehicle. Also, the automaker plans to notify owners of the affected vehicles in mid-January 2023. Once the remedy is determined, dealerships will update the transmission control module software at no charge to the customer.
For further information contact FCA US, LLC customer service at 800-853-1403.
California Lemon Law Attorney James Johnson
Did you purchase Jeep Wrangler with a major safety issue such as an engine shutdown, software glitch or defective power train? Have you repaired the vehicle repeatedly, but it keeps failing? Has the vehicle repeatedly been in the shop or stuck there for 30 days or more? It’s possible you may have a cause for legal action and that’s where we can help.
California Lemon Law Attorney James Johnson will review your case and let you know if it qualifies as a lemon.
We recommend that you obtain an invoice for all repairs and recall visits from the dealership. These documents will support your potential case. Should the vehicle experience repeated issues or become a safety risk, these documents support the Lemon Law Claim. Contact us for a free case review at 800-558-1087.
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