Sure every rose has its thorn. Just ask Tesla Model S owners who say the electric car has great performance, but it’s not reliable.
“This car has all the looks, but may not have the guts to back it up long term,” said Lemon Law Attorney James Johnson.
The luxury plug-in car, the Palo Alto-based automaker’s first built with completely original parts, won the respect of the automotive press out of the gates based on its strong performance as an electric vehicle. Lately, however, various problems have questioned that reputation.
In fact, the Tesla Model S earned top ratings from leading industry magazines such as Consumer Reports, but now it’s reliability is rated as less than average and the magazine no longer recommends it to consumers. Consumer Reports based its rating on a single Tesla Model S it purchased and tested. During the first 15,000 miles it was well received, but after 20 months various problems started.
Among the reported problems reported by Tesla Model S owners are issues with the drive train, charging equipment, computer and center screen glitches, power equipment, leaks, rattles, windshield wipers, latches that don’t line up on the trunks, persistent alignment problems and squeaky sunroofs. There have also been problems with the Tesla-supplied adapter for non-Tesla EV chargers with reports of it falling apart.
Several complaints involve the center console touch screen that has been known to go black or freeze. This is a big problem because it controls many of the car’s functions. The vehicle’s retractable door handles are also known to malfunction preventing drivers from getting in or out of the car.
If you are having repeated problems with a Tesla Model S or another model, contact our Lemon Law firm at 800-235-6801. There is no charge to speak with the attorney about your potential case.
Tesla Model S — Safety Concerns
While some of these may be minor issues, Tesla vehicles are new to the market and there could be potentially serious safety concerns as these vehicles are driven for longer periods.
One owner, Peter Cordaro, 61, of Connellsville, Pa., made headlines this year when his complaints about a suspension problem drew attention from the National Highway Traffic Safety Administration (NHTSA).
Cordaro reported that the steering wheel’s hub assembly on the left side had separated from the upper control arm while he was driving his 2013 Model S down a dirt road. He took the vehicle in to be repaired and was told the right side was also worn out. The car had roughly 70,000 miles on it. Tesla told him it was normal wear and tear, but he disputed this. The automaker offered to pay half of the cost to repair the car, but also had him sign a non-disclosure agreement.
The defective Tesla parts were sent to the NHTSA for inspection and it was determined there was no safety issue, but the federal agency learned that Tesla required customers whose cars it fixed for free or at a reduced cost to sign “non-disclosure agreements.” It appeared that Tesla may be attempting to hinder reporting potential safety issues to federal authorities. Tesla disputed the claim that it was trying to dissuade consumers from reporting potential safety issues, but has since revised these contracts.
It’s important that you speak with a qualified Lemon Law attorney if you believe your Tesla Model S presents a safety issue. Call us at 800-235-6801 for a free consultation.
Tesla Growth Continues
Tesla Motors Inc., which was founded in 2003, delivered its first four-door Model S sedan in 2012. Since then the $100,000 vehicle has been Tesla’s top model accounting for the majority of the 50,580 vehicles the company sold in 2015.
Tesla has sold 14,370 vehicles in the first two quarters of 2016 and projects production of one million cars annually by 2020. In fact, Tesla Motors Inc., recently announced it plans to double the size of its Fremont manufacturing facilities, according to the Los Angeles Times.
Unlike other auto manufacturers, Tesla sells its vehicles directly through its own dealerships and the vehicles are served by the company at those service centers. The company is therefore able to have immediate knowledge of problems and can keep track of them. In fact, Tesla provides buyers a four-year/50,000-mile warranty as well as an 8-year unlimited mileage on the power train.
Tesla Lemon Law Claims — Call 800-235-6801
Attorney James Johnson , founder of Johnson Attorneys Group, is an experienced Lemon Law attorney who handles claims on behalf of individuals.
The best way to know if your vehicle qualifies for a buyback or replacement, is to contact our law firm and provide us with the facts of your specific claim.
There is no cost to speak with the attorney and no fees are paid by the consumer. All attorneys fees are paid directly by the auto manufacturer under California Lemon Laws. Call us now and speak with the attorney about your potential case at 800-235-6801.