2024 Jeep Wrangler Problems, Complaints, California Lemon Law

The National Highway Traffic Safety Administration (NHTSA) has received numerous complaints from owners of the 2024 Jeep Wrangler due to persistent problems with their vehicles. The issues range from engine performance to electrical malfunctions, drawing attention to potential safety concerns and consumer rights under California’s Lemon Law.

Rising Complaints and Issues with the 2024 Jeep Wrangler

Owners of the 2024 Jeep Wrangler have complained to the NHTSA’s database about a variety of issues from minor annoyances to severe safety concerns. The most frequent complaints include:

Engine Performance Problems: Several Wrangler owners have reported engine stalling or failure, particularly at low speeds or during idle. Some have also described sudden loss of power while driving, leading to dangerous situations on the road.
Electrical System Failures: Some owners report electrical system malfunctions such as non-functioning dashboard lights, faulty navigation systems, and defective infotainment units that freeze or fail to respond.
Transmission Troubles: A recurring theme among complaints is the 2024 Wrangler’s transmission system, with owners noting rough shifting, delayed gear changes, and transmission slipping while driving.
Suspension and Steering Defects: Complaints regarding suspension and steering problems have surfaced, with customers describing a “clunking” noise in the front end and difficulty steering at low speeds, which could affect vehicle control and safety.
Vehicle Leaks: Many others reported leaks in their vehicles, including water entering the cabin after heavy rainfall or through door seals. These leaks have caused discomfort and raised concerns over potential long-term damage to the interior.

These issues highlight the frustrations Jeep owners have faced over what they see as a lack of adequate support from Stellantis. Many have turned to the NHTSA in hopes of a formal investigation into the problems.

NHTSA Investigation and Manufacturer Response

The NHTSA has acknowledged the growing number of complaints but has yet to initiate a formal recall for the 2024 Jeep Wrangler. While Stellantis has issued some technical service bulletins to address specific issues, many owners claim these solutions do not fully resolve the problems.

Some owners are calling for a comprehensive recall, particularly in cases where engine stalling or transmission issues have caused safety risks. The NHTSA, as part of its consumer protection mandate, is closely monitoring the situation. The safety agency could open an investigation if the problem continue or worsen.

Meanwhile, owners of more than 154,000 model year 2020-2024 Jeep Wrangler plug-in hybrid electric vehicles and model year 2022-2024 Jeep Grand Cherokee plug-in hybrid electric vehicles were alerted to a recall for these vehicles last October due to a risk of fire while parked or driven.

Additionally, the NHTSA is investigating a loss of motive power in 2021–2024 Jeep Wrangler 4xe vehicles. The investigation estimates that 94,275 units could be affected.

Furthermore, some 780,000 older models, specifically 2021 through 2023 Jeep Wranglers and Gladiators, were subject to a probe by federal safety investigators last year after reports of engine fires even when the vehicles were not running.

California Lemon Law: Can Jeep Wrangler Owners Qualify?

For California residents dealing with recurring issues in their 2024 Jeep Wranglers, the state’s Lemon Law may offer a potential remedy. The Song-Beverly Consumer Warranty Act protects consumers who purchase new vehicles that have significant defects affecting the vehicle’s use, value, or safety. Here’s what California Jeep Wrangler owners need to know:

The “Substantial Defect” Test: Under California law, a vehicle may qualify as a lemon if it has a defect or condition that substantially impairs its use, value, or safety. For instance, repeated engine failures, transmission malfunctions, or electrical issues that prevent safe operation of the vehicle could meet this threshold.
The Repair Attempt Requirement: To qualify for a lemon law claim, the owner must give the manufacturer a reasonable opportunity to repair the defect. In California, the law generally allows for a “reasonable number of attempts,” which could mean:
- At least two repair attempts for the same defect that could cause serious safety issues.
- Four repair attempts for the same issue that affects vehicle use.
- If the vehicle is out of service for 30 or more days due to repairs for one or more defects, it may also qualify under the law.
What Owners Should Do: If you own a 2024 Jeep Wrangler and are experiencing ongoing issues, it’s crucial to keep detailed records of all repair attempts, including the dates and descriptions of the problems. This documentation will be key if you decide to pursue a lemon law claim. Additionally, sending a formal notice to Stellantis that your vehicle qualifies as a lemon may begin the legal process.
Relief Under Lemon Law: If a California judge determines that the Jeep Wrangler qualifies as a lemon, the manufacturer may be required to replace the vehicle or provide a full refund. This could potentially include reimbursement for any out-of-pocket expenses related to the repairs, such as towing costs or rental car fees.

What to Do If You’re Affected

If you’re a 2024 Jeep Wrangler owner and have encountered persistent issues with your vehicle, you should contact the dealer immediately to report the defect and request repairs. Keep a record of all communications and repairs, and if your issues persist, consider consulting with a California Lemon Law attorney who can help you assess whether your vehicle qualifies for a claim.

Conclusion

As more complaints are made, the 2024 Jeep Wrangler is facing increased scrutiny from both consumers and regulatory agencies like the NHTSA. However, the California’s Lemon Law offers a potential path for relief to frustrated owners. Whether through a repair, replacement, or refund, consumers in the Golden State have legal protections designed to ensure they are not stuck with defective vehicles. For now, Jeep Wrangler owners are advised to stay informed and proactive in addressing their vehicle’s problems while awaiting potential solutions from the manufacturer or regulatory bodies. Contact Attorney James Johnson to request a free case review and determine if you have a lemon law claim at 1-(800) 558-1087 or read on for answers to frequently asked questions.

Published on Feb. 27, 2025

Disclaimer: This article provides general information about vehicles that may be covered by the California lemon law. However, the lemon law has very specific requirements that must be met for your vehicle to be considered a lemon. Every case has a unique set of circumstances and there are specific criteria that must be met for the lemon law to apply. It is imperative that you take immediate action if you believe your vehicle may qualify.