Jeep Grand Cherokee Complaints, Recall 2021 Models

The 2021 Jeep Grand Cherokee SUVs are barely off the assembly line, but owners who bought them are now grappling with another safety recall.

Just months after a November recall due to defective front lower control arms, some 19,000 2021 Jeep Cherokee SUVs are to be recalled over fire risk. The resulting fires stem from transmission fluid leaks, according to Consumer Reports.

Specifically, Chrysler reports the fluid may leak out of the transmission oil cooler rubber hoses. The automaker confirms that the hoses were not cured properly.

In March 2021, Chrysler opened an investigation after a trend emerged where owners of these vehicles reported engine fires caused by ruptured transmission oil cooler hoses.

Yokohama, which supplies the hoses, replaced a fuse for a water pump for the curing machine in November 2020. During its investigation into the problem, Chrysler discovered the failed transmission oil cooler hoses had not been properly cured. Also, all of the affected hoses had specific date/time stamps matching the supplier’s action back in November

Defective Hoses Installed in Early 2021

Beginning on January 19, 2021 and ending on March 8, 2021, Chrysler assembly plants installed the defective hoses in roughly 19,000 2021 Jeep Cherokees.

Additionally, it’s unknown how many fires happened in the affected vehicles, but the auto manufacturer did not know of any collisions.

Chrysler is aware of “four customer assistance records, 160 warranty claims, and seven field reports potentially related to this issue for all markets” through April 20, 2021.

Owners of these vehicles may take them to Jeep dealerships to have them replace the transmission oil cooler hoses. Chrysler mailed out notices to 2021 Jeep Grand Cherokees owners on June 23, 2021.

Chrysler Jeep Grand Cherokee History of Problems

Jeep Grand Cherokee debuted on the marketplace back in 1993. The midsize luxury SUV became an overnight hit with consumers. Meanwhile, the company redesigned the popular SUV multiple times. However, by the fourth generation in 2011, there were significant problems.

Over the past decade, the worst model years besides the 2011 Grand Cherokee were the 2014 Grand Cherokee, 2015 Grand Cherokee, 2014 Cherokee, and 2015 Cherokee. However, the distinction of being the worst overall Jeep model goes to the 2014 Grand Cherokee.

Roughly 25 percent of all Jeep complaints involve the Grand Cherokee.

Indeed, according to Car Complaints, there are 3,000 reports about Jeep Grand Cherokee problems on its website. The top complaint category is by far, electrical problems. Other complaints include the leather dashboard bubbles or wrinkles up, and the electronic shifting can be unreliable.

TIPM and Engine Problems

The Totally Integrated Power Module is a major problem in these SUVs. When it malfunctions, the engine does not start.

In Chrysler vehicles, the TIPM is essentially the distribution box for practically the entire electrical system. It takes commands from various switches and modules before it sends them in the form of voltage or ground to where it is needed.

A bad TIPM box ranks as one of the three worst problems, according to Car Complaints. Owners are frustrated when the TIPM goes bad. Obviously it is frustrating if your engine won’t start because it either leaves a person stranded somewhere or unable to go anywhere.

Common Jeep Grand Cherokee Problems

• The vehicle suddenly switched into neutral on its own while it was driving. The screen alert told the driver to “shift to park.”
• The car spontaneously shut down, the check engine light came on and the steering wheel locked in place. The driver had to restart the car. Others complained the car shut down while using cruise control. Had to turn the vehicle off and on over and over to get it to restart.
• Engine shutdown while driving multiple times. While pressing gas revs the engine, but there is no transmission power. Driver pulled over, shifted into park and restarted the engine.
• The SUV made a loud, clunking noise before it violently shifted from high gear down into first gear with the rpms at over 7000. The driver had to slam the shifter into park to stop the vehicle.
• The parked SUV would not turn on, but the speedometer area was illuminated and the audio would turn on and off.
• Battery died 27 days after the purchase and had to be replaced.

Jeep Grand Cherokee Lemon Help

FREE CONSULTATION at 855-703-4186

Motorists who are grappling with ongoing problems with their Chrysler, Jeep Cherokee or any other vehicle, could be eligible for compensation under California and or Federal Lemon Laws.

Johnson Attorneys Group is dedicated to helping people and serves thousands of clients throughout California. We handle both lemon law and personal injury cases. We helped our clients resolve their cases and we can help you.

Call us for a FREE CONSULTATION at 855-703-4186. In lemon law cases, our attorneys fees do not come out of your settlement. The reason is because the manufacturer is required to pay attorneys fees directly to the law firm according to California Lemon Laws. However, for personal injury claims, our fees are paid only if we obtain a settlement for you.