Top Genesis Complaints, Issues and Recalls
The latest commercial for the 2023 Genesis GV80 SUV ends with the tag line: “Life is defined by the choices we make.”
Indeed, consumers shopping for a new vehicles have a wide range of choices that’s why it’s so important that they know what they are getting into before they lay down thousands of dollars for a new vehicle. Hyundai Motor Group created the Genesis luxury brand in 2017, but now consumers are grappling with a few bumps in the road.
California Lemon Law Attorney James Johnson recently became aware of a 2022 Genesis with 10,000 miles on it whose owner was experiencing several problematic issues with their new car. The driver reported the vehicle was traveling on the freeway when it started smoking and shaking. Repairs were made, but there are problems with the fuel injector because the vehicle was still shaking. The owner decided to return the car to the Hyundai dealer.
Finally, the car’s sensor warned that the vehicle could stop at any time. The dealer repaired the vehicle twice and it was in the shop for more than a month. The customer is now working with us to get their money back or replace their lemon.
Are you having problems with your new Genesis? Call us for a free case review at 1-800-558-1087
Hyundai Launches Genesis Brand in 2017
The Genesis brand is new to the auto market, but over the past three years it launched five vehicles: Genesis Electrified G80, Genesis G90, Genesis GV60, Genesis GV70, Genesis Electrified GV70 and Genesis GV80. There’s also been three concept car reveals: Genesis X, Genesis X Speedium Coupe and the Genesis X Convertible. Last year, the Genesis brand sold a record-high 56,140 vehicles in the United States, a 13.7 percent increase from 49,621 units sold in 2021, according to Automotive News.
Despite a few issues that need to be addressed, most of the news is positive. The South Korean automaker’s flagship G90 sedan earned itself the title of the 2023 Car of the Year by MotorTrend at the 2022 Los Angeles International Auto Show, according to the Korea Economic Daily. It’s the third time the Genesis brand earned top honors. Other awards from MotorTrend were for the 2022 SUV of the Year for its GV70 and 2019 Car of the Year for the G70.
Genesis Isues Recall for Exploding Seat Belts
Genesis Motor, LLC, a division of Hyundai Motor Co., recently issued a recall for a major safety issue due to defective seat belts. Additionally, there are several other serious problems including the powertrain, fuel leaks, malfunctioning brakes, windshields cracking, forward collision warning problems and the suspension.
Recalls and Major Complaints
Exploding Seatbelt Pretensioners
Genesis Motors recently issued a recall because the 2022-2023 vehicles are equipped with defective seat belt pretensioners. The automaker warned they may explode if the vehicle is involved in an accident. If that happens, there is a risk of injury or even death if passengers are hit by metal shrapnel from the explosion. 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles
In May 2021, there was a recall for certain 2021 Genesis G80 and GV80 vehicles equipped with 2.5-litre turbo engines. Apparently, the fuel tube connecting the high pressure fuel pump to the fuel rail may not seal properly. This could potentially result in a fuel leak, the NHTSA said. The dealership will replace the high pressure fuel tube at no cost.
Powertrain — Transfer Case Replacement
The 2022 Genesis G70 has roughly 16 complaints and two recalls. The majority of the complaints involved the power train. Seven owners reported having power train issues including one who said they experienced a “whining/grinding noise” just before the drivetrain failed and they exited a highway. Another serious complaints involved the vehicle suddenly stalling and shutting off while driving. Several forums outside of the NHTSA also report this. Genesis G70 owners complain about shifting gears becoming difficult. Several told federal safety regulators they had to completely replace the vehicle’s transfer case at a cost of roughly $2,800. This is a part of the drivetrain that transfers power from the transmission to the axles in the front and rear of the vehicle.
Forward Collision Warning
The NHTSA website has complaints for the 2021 Genesis GV80 SUV for the forward collision warning system. Owners told safety regulators their vehicle would shut on and off while driving and one noted there was instability when the vehicle hit imperfections in the roadway.
California Lemon Law Attorney James Johnson 1-800-558-1087
If you purchased a defective Genesis GV60, GV70, GV89, GV90, Genesis Electrified, or any vehicle with repeated problems or a safety issue, it may be time to reach out to an experienced attorney and get help. California Lemon Law Attorney James Johnson will review your case and let you know if it qualifies as a lemon.
We highly recommend vehicle owners obtain a invoices for all repairs and recall visits from the dealership. These documents will support your potential case. Should the vehicle experience repeated issues or become a safety risk, these documents support the Lemon Law Claim. Contact us for a free case review at 1- 800-558-1087.
Published on May 5, 2023