Just over a year on the road and the 2021 Chevrolet Suburban already has nine recalls, 20 owner complaints and one investigation, according to the National Highway Traffic Safety Administration (NHTSA).
One of the serious safety issues raised by Suburban owners is the Forward Collision Alert system with its automatic emergency braking feature. Motorists complain it’s too sensitive and that the SUV’s auto response has put them and their families at risk. Apparently, drivers complain their vehicle suddenly braked — even if there are no vehicles or hazards approaching or ahead of them.
The 2021 Chevrolet Suburban comes with the following standard safety and driver-assist features:
- HD Rear Vision Camera
- IntelliBeam Auto High Beams
- Front Pedestrian Braking
- Following Distance Indicator
- Forward Collision Alert with automatic emergency braking
- Rear Park Assist
The Forward Collision Alert system uses lasers and radar, coupled with built-in cameras to detect other vehicles on the road as well as hazards located in front of the vehicle. If something is detected, the vehicle will automatically brake. Some owners say it doesn’t work as intended and it’s causing a major safety concern for them.
Owner Complaints
In fact, one driver told the NHTSA, they were approaching an intersection at about 30 mph when a vehicle in front of them moved completely into another lane. The Suburban “suddenly braked to a complete stop” even though the driver’s foot was on the accelerator and there was no hazard or vehicles ahead of them.
Another motorist said the “power brakes went completely out.” First, they received a message warning them of a “brake module failure,” and then another for “speed limited to 62 mph.” Next, the forward collision alert system went off. The driver had to use excessive pressure on the brakes to stop the vehicle manually. Apparently, it turned out the master cylinder failed at just 43,000 miles.
Furthermore, one complaint on the NHTSA website stated the vehicle had loud knocking sounds, system failures, as well as vibrating and jerking. The SUV suddenly swerved and the forward collision alert system flashed a warning. The dealership reportedly told them it’s an ongoing issue with the Suburban. The owner was especially concerned as they have three young children.
Other issues raised by 2021 Chevrolet Suburban owners on the NHTSA website include air bags failing to deploy in crashes, engine and transmission leak problems, drivetrain, electrical system failures, lifter rod failures and more.
California Lemon Law Attorney James Johnson
Did you purchase a 2021 Chevrolet Suburban SUV or any vehicle with a major safety issue? If so, you may need help. Also, vehicles in the shop for 30 days or more may have a cause for legal action.
California Lemon Law Attorney James Johnson will review your case and let you know if it qualifies as a lemon.
Also, we recommend that you obtain an invoice for all repairs and recall visits from the dealership. These documents will support your potential case. Should the vehicle experience repeated issues or become a safety risk, these documents support the Lemon Law Claim. Contact us for a free case review at 1-800-235-6801.
SOURCE: NHTSA, Car Complaints, Chevrolet , CarProblemZoo
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