2021 2020 Chrysler Pacifica NHTSA Complaints About Dangerous Stalling

Owners of certain 2021 and 2020 Chrysler Pacifica minivans report the vehicle has a dangerous stalling issue that suddenly left them without power or the ability to steer while at full speed on freeways and roads.

Indeed, a car that suddenly turns off in the middle of the road — without warning — is not safe to be on the road. That’s why owners of these family minivans went to the National Highway Transportation Safety Administration (NHTSA) website to report the problem. There are a total of 18 complaints about various issues including engine stalling for the 2020 models on the NHTSA website. Additionally, there are 12 complaints for a range of issues for the 2021 Chrysler Pacifica minivans.

While, some owners report the stalling issue is a huge safety concern, there are other complaints about the family minivan. Among them is problems with the rear hatch, brakes, issues with gear shifting, and electrical issues with the UConnect system.

Chrysler grappled with this problem in the past. Specifically, its 2017 to 2019 model led to a recall for 200,000 vehicles, according to Consumer Reports. Also, owners of the 2020 Chrysler Pacifica have these same complaints.

NHTSA Complaints

One driver of the 2020 Chrysler Pacifica Hybrid described traveling at 75 mph in the carpool lane on the freeway in EV mode when without warning the vehicle suddenly lost power. The accelerator pedal became completely unresponsive. As the vehicle began to slow down, the driver had to carefully navigate their way to the shoulder. They were able to turn the vehicle’s EV motor back on, but it happened eight times to the same driver.

Another 2020 Chrysler Pacifica owner described a similar situation. As they attempted to merge onto a highway and slowing down, the minivan’s engine turned off. The driver, who had four children with her, was unable to accelerate or drive until the vehicle was put in park and restarted. The same person described another incident where they came to a stop before turning right. The car’s engine turned off and it had to be put in park and restarted.

“Stalling is a dangerous condition that should be addressed immediately,” said Lemon Law Attorney James Johnson. “Motorists who stall at high speed are vulnerable to a rear-end crash where they could be killed or badly injured.”

Indeed, a car that suddenly turns off in the middle of the road without warning is not safe to be on the road.

Pacifica Sales Growing

The Pacifica, which starts at $35,820, started off the year as the top-selling minivan, but it has since lost the lead to the Toyota Sienna. So far this year, the Sienna has outsold the Pacifica by about 20 percent. That said, sales of the Chrysler van are still healthy and growing. They were up 33.6 percent in the first half of 2021 compared to the same time period last year.

California Lemon Law Attorney James Johnson

If you purchased a defective Chrysler Pacifica minivan and have repeated problems, it may be time to call for help.

California Lemon Law Attorney James Johnson will review your case and let you know if it qualifies as a lemon.

We recommend that you obtain an invoice for all repairs and recall visits from the dealership. These documents will support your potential case. Should the vehicle experience repeated issues or become a safety risk, these documents support the Lemon Law Claim. Contact us for a free case review at 800-558-1087.